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Support Portal:

Welcome to the CSE Support website

Although a couple of areas of this website are available publicly, you will need to register to gain full access to all of the website areas

Registration is open to all CSE customers and will be checked and authorised manually.

To register email registration@cse-net.co.uk detailing your School name and contact details. The forum account will be created once your details have been confirmed.

Once registered, you will be able to post new questions, share information and generally communicate with both CSE employees and other CSE customers.

All submissions to the Technical Support forum will be checked by Forum moderators. Customers are requested to give full information when describing problems. Solutions that are offered by non CSE employees are not guaranteed by CSE and should be tested or checked before being used in a working environment. CSE provides this support service in addition to telephone technical support as a courtesy. CSE cannot be held responsible for problems caused by following instructions on this forum. If you are unsure, call the support line for assistance.

NB: Problems posted on this forum do not guarantee action by CSE. Although it is often can provide a quick and easy solution to simple problems, for full technical support you must log a call with technical support on 0845 3458775

Prism & New Sophos:

Posted By : DaveB Feb 25 2008 13:50:53

Don't know if you already know but the new version of Sophos shows up Prism Pack files, and app mgr directory on the server as suspicious. If you go ahead and click next, ok etc it deletes the serversetup and files and can also delete the packages as they have had to be restored.We can probably block this directory from t

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CSE Workspace Explorer.Net Upgrade:

Posted By : TONYS Feb 21 2008 17:41:46

We have just completed a major new release of the Network Toolkit products. This is a significant milestone as not only are there many new features in the software it also provides the ability for customers to download the release and install it themselves.

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CSE Webspace Explorer.NET:

Posted By : stewartp Jun 16 2007 13:51:49

CSE Webspace Explorer.NET has now been SSL enabled. Webspace Explorer has never been compromised in six years of offering Home/School access, but to bring us in line with the industry standard we have now SSL enabled Webspace connections. Existing Webspace Explorer.NET customers shoul

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CSE On-Line Tutorials - please read:

Posted By : TONYS Aug 18 2006 08:39:55

We are starting to produce a series of on-line tutorials covering the CSE Toolkit components - you can pick up the link to the tutorial website from the QuickLinks on the left-hand side of the main forum window.

They are web based Po

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Skype Me!:

Posted By : TONYS Jul 28 2006 10:06:54

As an experiment I have created a Skype VOIP account for support. You can contact me on CSE.TECHNICAL.SUPPORT

As you are probably aware, making calls to another Skype phone is free and the costs of USB phones is pretty low. I bought a couple of US Robotics USB Skype phones from my local Dixon's for £13 each.
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